2024 Summer Newsletter
TARIFF HEARING SUMMARY
The District values its customers and tries to keep rates down, however, due to economic conditions and rising costs, the District was forced to pass through some of these increases. A Tariff Hearing was held on May 09, 2024. The following is a summary as well as the Rate and Fee Changes that will go into effect July 1, 2024.
Tariff Rules 1 and 13 were updated and revised to clarify responsibilities, language, definitions, processes and procedures of the District.
Water Rates – Rule No. 21
• Passthrough of Truckee Meadows Water Authority multi-year increase that consist of 2024 4.5%, 2025 4%, 2026 3.5% and 2027 and 2028 rate increase which will be based on CPI with a maximum of 4.5% or a minimum of 1%; additional 2% increase to all water base and consumption rates to help balance the District’s water budget. The 2024 Increase will be implemented July 1, 2024. The following years will be reviewed by the Board of Trustees annually, to determine if the full and/or partial rate increase is needed prior to implementation the first of May each following year.
• Emergency (after-hours) Service Fee increased from $40 to $50
• Adopted a new subsection regarding Unpermitted Service related to illegal hook-ups that includes a penalty fee of $100 for each violation, plus assessing the District’s $40 reconnection fee.
Sewer Rates – Rule No. 22
• The District implemented a new flat rate billing structure for residential sewer services to provide additional efficiencies throughout and to assist with accurately budgeting costs passed through from Truckee Meadows Water Reclamation Facility. The monthly flat rate of $43 (with no consumption charge) per dwelling unit was created based on the average household usage. Flat Rate billing structure for residential service is not uncommon, other agencies such as City of Reno, City of Sparks, and Washoe County all have Flat Rate billing structure for sewer. With the proposed change, the District will still be able to provide the best value for sewer collection within the Truckee Meadows, while decreasing on staff time and associated costs.
• Commercial/Industrial Service will continue to be billed a monthly base rate and 100% of consumption.
Commercial/Industrial Service base rate increased from $19 to $23, with no increase to consumption rate.
• Emergency (after-hours) Service Fee increased from $40 to $50
• Adopted a new subsection regarding Unpermitted Service related to illegal hook-ups that includes a penalty fee of $100 for each violation, plus assessing the District’s $40 reconnection fee.
WATER QUALITY REPORT
The District is proud that our drinking water continues to meet all state and federal drinking water quality standards as it has for more than 50 years. We know the quality of your water is important to you and we take all water regulations very seriously. To view the Water Quality Report please visit the District’s website or if you have any questions, please contact the District’s Public Works Director. Click here to view the 2024 Water Quality Report.
END OF SEASON POOL PARTY
You’re invited to attend the end of season Pool Party Saturday, August 10th, 12pm – 5pm. There will be fun games and prizes throughout the day (general admission rates apply). The pool will close for the season at 5pm on Sunday, August 11th in conjunction with the Washoe County School District Balanced Calendar. Be sure to enjoy the remaining weeks of the summer at the pool during normal pool hours Tuesday through Sunday 12pm – 5pm.
COMMUNITY SERVICE AWARD
The Sun Valley community is encouraged to nominate local people and/or businesses that go above and beyond to improve the quality of life in the Sun Valley community. The annual award is designed to recognize those efforts with a plaque presented by the District Board of Trustees. Click here for Community Service Award Details and Nomination form. Please submit your nominations to jmerritt@svgid.com. Submittal deadline is September 30, 2024.
VOTING INFORMATION
General Election voting available at the Sun Valley Neighborhood Center, 115 W. 6th Ave. #110, Sun Valley, NV. Call 311 or visit washoecounty.gov for more information.
SUN VALLEY CAL RIPKEN STATE TOURNEMENT
The Sun Valley Cal Ripken League hosted the 2024 State Tournament at Gepford Park this year. The Regional Tournament for the Cal Ripken Pacific Southwest competes with teams from California, Arizona, Utah, Hawaii and Guam. Other teams from the Northern Nevada Region include Silver State Cal Ripken, Spanish Springs Cal Ripken, and Fallon Cal Ripken. If you would like to get involved with Sun Valley Cal Ripken Baseball League or find out more information, visit www.sunvalleyouthball.com
PHOTO CONTEST
The District encourages summer recreation either in one of your favorite Sun Valley Parks or even in your own yard. A fun recreation activity can be captured through photography. This year’s Photo Contest theme is Wildlife Animals. Submit your favorite themed photo, which must be taken in Sun Valley. Visit the District’s website for a complete set of contest rules and for photo submittal. Cash prizes will be given for 1st, 2nd, and 3rd place and photos will be displayed in the District office. Submittal deadline is September 30, 2024.
SUN VALLEY CAR SHOW
You’re invited to attend Impalas Car Club Car Show on September 21st from 9am-2pm at the Sun Valley Community Park. This event is free to car lovers and the general public. There will be great raffle prizes along with 50/50 raffle, food and music. All makes and model of cars are welcome with a $25 registration fee. Portion of the proceeds will be donated to Alta Vista Mental Health for mental health awareness for Northern Nevada. For more information please contact Kevin at kevindbland@gmail.com or 775-342-9862.
COMING SOON – IVR FOR PHONE PAYMENTS
The District will be implementing a new IVR (Integrative Voice Response) phone payment portal for those customers who wish to pay their bill by phone. The portal will be available 24 hours a day, 7 days a week and have both English and Spanish capabilities to accept credit or debit card payments. Customers must enter their full customer account number which can be found at the top right corner of customer billing statements. Phone payments will be subject to the current credit/debit card service fee of $2.70 plus a $1.25 IVR fee, both collected at the time of payment. Stay tuned for additional information on this new convenient way to pay your bill. The District’s online payment portal is also available 24/7 for credit or debit card payments, subject to the current $2.70 service fee. Other payment options with no fee include cash, check, money order, ACH (auto pay using a checking account), or Bill Pay (available through your bank).
DATES TO REMEMBER
- August 3 – Sun Valley Citizen Advisory Board Meeting
- August 8 – District Board Meeting / Tariff Hearing
- August 10 – End of Season Pool Party
- August 11 – Pool Last Day
- September 2 – Labor Day (Office Closed)
- September 7 – Sun Valley Citizen Advisory Board Meeting
- September 12 – District Board Meeting
- September 21 – Impala’s Car Club Car Show
- October 2 – Sun Valley Citizen Advisory Board Meeting
- October 10 – District Board Meeting
- October 25 – Nevada Day (Office Closed)